Certified CRM Developer & SaaS App Developer

Challenge: Website and Wix form leads were copied into Zoho CRM by hand, causing delays and errors.
Solution: I integrated website and Wix forms with Zoho CRM using the Zoho CRM API and webhooks, with field mapping, duplicate checks, lead source tracking and automatic assignment rules.
Result: Leads appear in Zoho CRM in real time, assigned to the right sales rep with an automatic follow-up task.
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